Custom travel CRM solutions for agencies, agents & tour operators
Thinking about building a custom CRM for your travel business? Zoftify can help you with that.
We understand the intricacies of the travel industry and how a bespoke CRM system can revolutionize the way you operate.
From enhancing customer experiences to turbo-charging your marketing efforts, let's take a closer look at what a custom CRM can do for your travel business.
Why your travel business needs a custom CRM
A custom travel CRM can transform the way you work. Here are some major benefits your business will enjoy.
Still on the fence?
CRM solutions hold the key to success in today's world of travel, and there are plenty of stats to back that up
CRM systems increase lead conversion rates by an impressive 300%
CRM software is reported to drive sales by as much as 29%
Productivity can see a boost of up to 34% with a good CRM system
The average ROI for a CRM is a whopping $8.71 for every dollar spent
Custom CRMs have been reported to boost customer satisfaction by as much as 74%
Our custom CRMs transform businesses
At the core of any good custom travel agency CRM should be the tools to help you manage your business and build better customer relationships.
These are just some of the features Zoftify’s experts can build:
Streamline your email marketing, social media, campaigns. Create email sequences to automatically nurture new leads or engage with existing customers straight from your CRM. We can also integrate your CRM with your social platforms, so you can schedule posts and see analytics in one dashboard.
We can even automate your booking process. We can build advanced search tools to automatically find the best deals from various suppliers. We can also set up automatic itineraries and invoices for your customers. And you can forget about sending confirmation emails, reminders and notifications — your CRM will take care of that.
Reporting and analytics
Get reporting and analytics capabilities like never before. Check booking volumes, sales revenue, and agent performance in just a few clicks. Track campaign results to optimize your marketing strategies.
Any CRM for travel agents should come with an interface that is intuitive and accessible. After all, they’ll be using it every day. Here at Zoftify, we design simple yet stunning platforms and provide thorough training so you and your team can start benefiting from your new CRM right away.
Custom travel CRMs can be integrated with tools you already use, like Gmail, QuickBooks, WordPress, and more. These integrations automatically sync data between platforms, and allow you to manage all your tools in one central place.
Accounting and commission
Our advanced travel agent CRM development solutions can also include accounting and commission modules. These features allow you to keep an eye on your expenses, create and send invoices, manage billings, and calculate and track commissions and payments.
Customization with the tools you need
Generic CRMs that come with standard modules often don’t cater to the needs of travel businesses. Opting for a customized solution from Zoftify will give you the freedom to customize almost every element of your system — from the modules to the fields and attributes. A custom CRM system for travel agencies can also be set up with specific rules, logic, and automation. For instance, a rule to notify agents three days before a departure date, or a trigger to email only those customers who prefer luxury travel.
As your business grows, your CRM should grow with you. We can add new features and integrations over time to meet your evolving needs. Whether we’re building a CRM for the travel industry giants, or a start-up with plans to expand, we’ll design your system to scale to support your new endeavors.
Thinking about custom travel agency CRM development? We’d love to talk about your idea.
Reach out to us today.
Why choose Zoftify?
We’ve been developing custom travel CRM solutions for years, so we understand all the challenges and opportunities that come with running a travel business.
Using that experience, we create top-notch CRMs that not only improve your customer service offering but transform the way you work.
We work with businesses of all sizes, across all travel niches, from initial CRM consulting through to custom building and deployment.
We conduct thorough research and get to know you and your team, so our solutions integrate seamlessly into your business. This ensures you are happy with the end result.
In a lightning-fast 45 days, we collaborated with a niche travel agency to develop a streamlined, basic version of their mobile app, unlocking the potential to validate its market fit.
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We assisted a travel agency in transitioning to mobile, enabling them to withstand the pandemic and retain 80% of their staff. Consequently, 70% of their bookings now originate from mobile devices.
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Founder and CEO of Luxe Tribes & Readyhubb
“I have to commend Zoftify team for their excellent work on our recent project. The team were instrumental in delivering our project on time and with the utmost professionalism.
Throughout the project, they demonstrated a deep understanding of our needs. The team was able to deliver high-quality work, and they were always willing to go the extra mile to ensure our satisfaction. Their attention to detail was particularly impressive, and their communication throughout the project was excellent.”