Privacy policy

Last updated: June 26, 2021

At Zoftify, accessible from zoftify.com ("Website"), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Zoftify and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our Website with regards to the information that they shared and/or collect in Zoftify. This policy is not applicable to any information collected offline or via channels other than this Website.

Consent

By using our Site, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The Data that may be collected by this Website are: Personal and Non-Personal Data, Cookies, Browsing and Usage Data.

Personal Data

We may collect Personal Data from Users in a variety of ways, including, but not limited to, when Users visit our Website, fill out a form, when you report a problem with our Website and in connection with other activities, services, features or resources we make available on our Website. The Personal Data may be freely submitted by the User or the Data Subject, or collected automatically when using the Website. The information you give us may include your name, address, e-mail address and phone number.

Non-personal Data

We may collect Non-personal Data about Users whenever they interact with our Website. This Data may include the browser name, the type of computer and technical information about Users means of connection to our Website, such as the operating system and the Internet service providers utilized and other similar information.

Usage Data

Usage Data is collected automatically when using our Website.

Usage Data may include information such as your device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Website you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Cookies

Our Website may use “cookies” to enhance User experience. A “cookie” is a small file that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. The User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Any use of cookies by the Website or the owners of third party services used by the Website, unless stated otherwise, serves to identify the User and remember his/her preferences for the sole purpose of providing the service required by the User. User may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent to them. Failure to provide certain Personal Data, in particular Navigation Data, by deactivating the Website's Cookies may make it impossible to use the Website or for the Website to provide its services.

Contact form

Users may send us messages via the contact form. We use your data to reply to your request. You are not obligated to provide us with your Personal Data, however, please note we might not be able to process your message if you don't provide required information as stated in the Contact Form.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our Website
  • Improve, personalize, and expand our Website
  • Understand and analyze how you use our Website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

How we protect your data

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Data and other Data stored on our Website. In the unfortunate event of a data security breach, we will notify Users whose Personal Data may have been breached.

How we store your data

We use Zoho Bigin as our customer relationship platform to store your Personal Data securely. For further details, please see Zoho's privacy policy here

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete
  • The right to erasure – You have the right to request that we erase your Personal Data, under certain conditions
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Changes to this Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time by giving notice to its Users on this page. We recommend that you review this page often, referring to the date of the last modification listed at the bottom. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

Contact

If you have any questions about this Privacy Policy, please reach us out at [email protected]