Booking & reservation system solutions for travel agencies & tour operators
In today’s travel market, booking and reservation platforms are a necessity. With the big names in the industry relying on them, booking and reservation systems are now expected by customers.
They benefit businesses too — they help you streamline your booking processes, reduce manual work, and boost your revenue, all while increasing customer satisfaction.
As a team of professional developers with expertise in travel booking systems, we know how important well-designed reservation software is.
Let Zoftify develop your perfect booking solution.
Why your business needs an online booking & reservation system
Here’s what makes digital booking systems so great.
Still not convinced?
Still not sure whether you need a booking and reservation system? The stats speak for themselves*.
68%
68% of sales revenue in the global travel and tourism market comes from online. A convenient digital booking system will help you capitalize on this trend.
5
Customers feel that travel booking is among the 5 easiest buying experiences, behind booking a restaurant and buying clothes online. This goes to show that customers expect travel companies nowadays to provide easy booking systems.
45%
45% of travelers prefer booking all aspects of a trip — flights, hotels and more — from a single website. A multi-purpose booking system is the perfect solution.
41%
41% of travelers prefer booking via online travel agencies (OTAs) over in-person travel agents or operators. Everyone has their preference, and digital booking software gives your audience an attractive option to choose.
81%
The average browser abandonment rate for OTAs is at approximately 81%, which indicates how frequently travelers use travel booking websites to find and compare options. An intuitive and convenient booking system might be the reason customers will prefer your services over your competition.
We develop the tools OTAs & tour operators need
Our expert developers will create your custom booking system with features your customers will love.
Booking interface
We create user-friendly, on-brand interfaces that customers will enjoy interacting with. Our solutions support both web and mobile platforms, so your customers can access your services whichever way they prefer.
Inventory management
Make managing your inventory easier than ever before. Easily add, update, or remove inventory items, and track the availability of each item in real-time. This will make life easier for travel agents who work with multiple suppliers.
Dashboard
This feature provides you and your customers with a centralized overview of all bookings. Customers can manage their own bookings, ensuring transparency and convenience for both parties.
Dynamic pricing
Dynamic pricing allows you to adjust your prices based on demand, seasonality, promotions, and availability. Set different pricing rules to apply within your system, and even target discounts and offers towards specific customer segments in just a few clicks.
Payment gateway
Allow your customers to pay securely and easily with their preferred payment method. Integrate your app with popular payment gateways, including Apple Pay, Google Pay, and Stripe.
Reporting and analytics
We design our systems to give you advanced reporting and analytics capabilities. Make better business decisions with access to pre-built and customizable reports. You can also track metrics like bookings, revenue and cancellations over time, to identify trends.
Integration with third-party systems
We can integrate your solution with third-party systems, including global distribution systems (GDS) and other OTAs. Leverage their functionalities today — for example, access airline inventories to ensure your bookings are accurately reflected.
CRM integration
Integrate your system with a CRM to access customer data in one place. Transform the way you manage customer relationships.
Automated invoicing
Automatically generate and send invoices to customers to save time and manual effort. You’ll also reduce the risk of human error and ensure your processes are followed on time, every time.
Travel technologies
Ready to talk costs and timeframes for your booking system?
Get in touch now. We reply within a day!
Why choose Zoftify?
We’ve been developing travel booking systems for years, so we understand all the challenges and opportunities that come with running a travel business.
Using that experience, we create top-notch digital systems that not only leave customers satisfied and likely to return, but can streamline your operations and boost your revenue.
We’re experts in developing digital solutions for travel businesses of all sizes, across all niches. We conduct thorough research and get to know you and your team, so our solutions integrate seamlessly into your business. This ensures both you and your customers are happy with the end result.
Case studies
In a lightning-fast 45 days, we collaborated with a niche travel agency to develop a streamlined, basic version of their mobile app, unlocking the potential to validate its market fit.
Go to case study
We assisted a travel agency in transitioning to mobile, enabling them to withstand the pandemic and retain 80% of their staff. Consequently, 70% of their bookings now originate from mobile devices.
Go to case study
Chidi A.
Founder and CEO of Luxe Tribes & Readyhubb
“I have to commend Zoftify team for their excellent work on our recent project. The team were instrumental in delivering our project on time and with the utmost professionalism.
Throughout the project, they demonstrated a deep understanding of our needs. The team was able to deliver high-quality work, and they were always willing to go the extra mile to ensure our satisfaction. Their attention to detail was particularly impressive, and their communication throughout the project was excellent.”
FAQs
Zoftify Eesti OÜ
14804535
VAT: EE102329906
Estonia (HQ)
Lõõtsa tn 5-11
11415 Tallinn, Estonia
Latvia
Roberta Hirša iela 1
LV-1045, Riga, Latvia
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