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Glossary

Concierge app

Concierge app

Related terms

A concierge app is a digital platform designed to enhance the guest experience by offering personalized services and information. These apps are mostly used by hotels and resorts, providing guests with easy access to various services and amenities directly from their smartphones or tablets.

Key features of a concierge app include service requests, check-ins and check-outs, personalized recommendations, and notifications.